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Terrance Knecht

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  • The Fixers
  • Inc. Magazine: "Wanted: Model CIO"
  • InfoWorld Taping into Telephony
  • “MicroAge and United Payors & United Providers Complete Successful Deployment of Office 2000” by Terrance Knecht
  • Smithsonian Institute Award
  • Information Edge "KCET"
  • CTI Reference Book for Japan
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Computer Associates' Synonyms

CA publication reports on the high productivity gains at KCET-PBS from Terrance Knecht’s call center implementation using RAD and AS/400-iSeries.

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